Data protection

App 17 Privacy Policy — How is your information kept secure?

We are fully transparent about the collection, use, and protection of your personal information on the app 17 platform. All aspects of our privacy policy are explained in plain language on this page.

Encrypted data storage Secure login system No selling of data to third parties Mobile-first platform Identity verification secured Payment information encrypted Bangladesh-focused service 24/7 support service Encrypted data storage Secure login system No selling of data to third parties Mobile-first platform Identity verification secured Payment information encrypted Bangladesh-focused service 24/7 support service

What information do we collect?

When registering on the app 17 platform, your name, email address, mobile number, and date of birth are collected. National ID or passport details may be requested for identity verification purposes and are stored with complete security. Payment method information is collected to facilitate financial transactions, though full card numbers or complete bank account details are not stored on our servers. While using the platform, your device type, browser information, IP address, and usage patterns are automatically logged and used to improve service quality. Your preferences and session data are stored via cookies and similar technologies, which you can manage from your browser settings.

How is the collected information used?

Your information is primarily used for account management, transaction processing, and providing customer support. Your usage patterns are analyzed to ensure platform security and prevent fraud. Your registered contact details may be used to inform you about new offers, promotions, or important updates, though you can opt out of such communications at any time. Required information is used to meet legal obligations and satisfy regulatory requirements. app 17 never sells your personal information to advertisers or third parties — this is a core part of our policy.

Is information shared with anyone?

Your personal information is generally not shared with third parties, though there are exceptions in certain specific circumstances. Information necessary for payment processing is shared with trusted payment gateway partners, who themselves adhere to strict privacy policies. Information may be provided as a legal obligation in response to valid requests from Bangladesh law enforcement agencies or regulatory authorities. Limited information is shared with technology partners who assist in service delivery, but they are not permitted to use that information for their own purposes. All data sharing agreements include privacy protection clauses, and we ensure your information remains secure at all times.

How long is information retained?

All relevant information is retained while your account is active, as it is necessary for service delivery. Even after account closure, transaction records must be retained for a specified period in accordance with Bangladesh's financial regulations. Personal identity information is deleted as soon as possible after account closure, though some data may need to be kept longer due to legal requirements. If you request deletion of your data, we will verify which information can legally be erased and remove it within the designated timeframe. Contact our support team to learn more about data retention periods.

What are your rights and controls?

Every user of app 17 holds specific rights over their own personal information, which we fully respect. You may at any time request to view the information stored in your account and request corrections if needed. The option to opt out of marketing communications is always available and will have no effect on your use of the service. If you request account deletion, we will erase all data beyond legal obligations within the designated timeframe. For any questions or requests regarding your privacy rights, contact our support team and we will respond promptly.

What is our policy on cookie usage?

The app 17 platform uses essential cookies to ensure smooth operation, helping remember your login session and preferences. We use analytical cookies to understand how users interact with the platform, which helps us improve service quality. Third-party advertising cookies are not used on our platform, so your browsing information does not reach advertisers. You can control or disable cookies from your browser settings, though this may limit some platform functionality. For more details about our cookie policy, please visit our FAQ View the page.

What measures do we take to protect your information?

SSL encryption

All data transfers are secured via SSL/TLS encryption, which completely prevents third-party access. All communication between your browser and our servers is conducted through encrypted channels.

Two-factor authentication

Two-factor authentication (2FA) is available to enhance account security. This system requires login confirmation via a code sent to your mobile in addition to your password.

Limited access policy

Only authorized personnel among our staff can access user information. Every access is logged and regularly audited.

Regular security reviews

Our system security is regularly reviewed and updated. We always use the latest security technologies to address emerging threats.

Policy changes & contact

This privacy policy was last updated in 2025 and is effective from the date of publication. app 17 reserves the right to modify this policy at any time, and registered users will be notified of significant changes where possible. Continued use of the platform after a revised policy is published will be considered acceptance of the new policy. For any privacy-related questions or concerns, contact our support team and we will endeavor to respond within 48 hours. Our Terms & Conditions It is also recommended that you read this page, as it complements the privacy policy.

Your data is protected — get started now

Your privacy is our priority at app 17. Enjoy the best mobile gaming experience in Bangladesh in a safe environment.

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